Niseko Central Front Desk Manager

col-narrow   

Job Function:

Hospitality, Hotel, Restaurant, Tourism, Management, Operations

Industry:

Food, Beverage, Restaurant, Tourism, Travel, Hospitality

Type:

Full Time

Employer Type:

Direct Hire

Location:

Kutchan-cho, Hokkaidō 

Salary:

3.5-4 million yen

Salary Type:

per year

Visa Sponsorship Available:

Yes

Restricted to Domestic Applicants?:

Overseas applicants allowed

English Language Requirement:

Business Level

Japanese Language Requirement:

Business Level

Posted:

Nov 18, 2018
col-wide   

Job Requirements:

  • Bilingual English and Japanese spoken (desirable).
  • International drivers license with a safe driving record.
  • Skills and experience in operational planning and forecasting.
  • Superior analytical and problem solving skills that support resolution of issues and development processes and/or procedures.
  • Successful implementation of business process and service improvements that deliver enhanced services and organisational profitability.
  • Demonstrated ability to lead and optimise the performance of individuals and teams through the effective communication of objectives and expectations, provision of effective feedback, discipline and recognition and coaching for enhanced performance.
  • Superior relationship management skills to develop new, and maintain existing, owner, supplier and tenant relationships and ensure delivery of services in accordance with contracts.
  • Cash handling skills for the accurately processing of cash float as required.
  • IT knowledge.
  • Tertiary qualifications or commensurate relevant industry experience in hospitality and/or management.

Job Description:



Niseko Resort is a thriving international alpine destination, famous worldwide for its snow, food and jet-set clientele.

This role is an amazing opportunity to grow your skills and experience, with days off spent making the most of the resort.

Our purpose is to make an ongoing contribution to the Niseko resort, our staff, our customers and the community.  We value professionalism and honesty in everything we do and everyone we work with.   If you want to be part of a hardworking dynamic team in this special part of the world then we would love to hear from you.

The Role:

Main responsibilities would include but are not limited to the followings:

  • Reviews outstanding balances of in-house and check-out Guests.
  • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.
  • Checks cashiers in and out enforces all cash-handling and credit policies.
  • Ensure implementation of all hotel policies and house rules.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Review daily front office work and activity reports generated by Night Audit.
  • Review Guest feedback forms on a daily basis.
  • Train Front Desk and Night Audit Team
  • Ensures that all team members clearly understand their job roles, responsibilities, and performance expectations.

Employment Package Details

Employment Period: Year round

Employment Status: On going

Base Annual Salary: 3.5-4 million yen plus lift pass, varies depending on experience and language abilities.

Location: Niseko, Hokkaido, Japan

Working Hours: Average 40 hours per week (5 x 8 hour shifts, shift times vary by season)

Starting Date: Flexible

Staff Accommodation: Available


  • Company Info


    HTM
    85-8 Aza Yamada
    Kutchan-cho, Hokkaidō, Japan
    Phone: 0136212557
    Web Site: https://www.htmniseko.com/careers

    Niseko Central Front Desk Manager

    col-narrow   

    Job Function:

    Hospitality, Hotel, Restaurant, Tourism, Management, Operations

    Industry:

    Food, Beverage, Restaurant, Tourism, Travel, Hospitality

    Type:

    Full Time

    Employer Type:

    Direct Hire

    Location:

    Kutchan-cho, Hokkaidō 

    Salary:

    3.5-4 million yen

    Salary Type:

    per year

    Visa Sponsorship Available:

    Yes

    Restricted to Domestic Applicants?:

    Overseas applicants allowed

    English Language Requirement:

    Business Level

    Japanese Language Requirement:

    Business Level

    Posted:

    Nov 18, 2018
    col-wide   

    Job Requirements:

    • Bilingual English and Japanese spoken (desirable).
    • International drivers license with a safe driving record.
    • Skills and experience in operational planning and forecasting.
    • Superior analytical and problem solving skills that support resolution of issues and development processes and/or procedures.
    • Successful implementation of business process and service improvements that deliver enhanced services and organisational profitability.
    • Demonstrated ability to lead and optimise the performance of individuals and teams through the effective communication of objectives and expectations, provision of effective feedback, discipline and recognition and coaching for enhanced performance.
    • Superior relationship management skills to develop new, and maintain existing, owner, supplier and tenant relationships and ensure delivery of services in accordance with contracts.
    • Cash handling skills for the accurately processing of cash float as required.
    • IT knowledge.
    • Tertiary qualifications or commensurate relevant industry experience in hospitality and/or management.

    Job Description:



    Niseko Resort is a thriving international alpine destination, famous worldwide for its snow, food and jet-set clientele.

    This role is an amazing opportunity to grow your skills and experience, with days off spent making the most of the resort.

    Our purpose is to make an ongoing contribution to the Niseko resort, our staff, our customers and the community.  We value professionalism and honesty in everything we do and everyone we work with.   If you want to be part of a hardworking dynamic team in this special part of the world then we would love to hear from you.

    The Role:

    Main responsibilities would include but are not limited to the followings:

    • Reviews outstanding balances of in-house and check-out Guests.
    • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.
    • Checks cashiers in and out enforces all cash-handling and credit policies.
    • Ensure implementation of all hotel policies and house rules.
    • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
    • Review daily front office work and activity reports generated by Night Audit.
    • Review Guest feedback forms on a daily basis.
    • Train Front Desk and Night Audit Team
    • Ensures that all team members clearly understand their job roles, responsibilities, and performance expectations.

    Employment Package Details

    Employment Period: Year round

    Employment Status: On going

    Base Annual Salary: 3.5-4 million yen plus lift pass, varies depending on experience and language abilities.

    Location: Niseko, Hokkaido, Japan

    Working Hours: Average 40 hours per week (5 x 8 hour shifts, shift times vary by season)

    Starting Date: Flexible

    Staff Accommodation: Available