Customer Relations Officer (Japanese language)

col-narrow   

Job Function:

Finance, Tax, Sales, Planning, Business Development

Industry:

Banking, Financial Services

Type:

Full Time

Employer Type:

Direct Hire

Location:

Limassol 

Visa Sponsorship Available:

Yes

Restricted to Domestic Applicants?:

Overseas applicants allowed

English Language Requirement:

Conversational Level

Japanese Language Requirement:

Native

Posted:

Jan 10, 2019
col-wide   

Job Requirements:

  • University Degree preferably in Finance or Economy.
  • Previous relevant working experience will be considered an asset.
  • Excellent command of the English and Japanese language.
  • Computer literacy with very good working knowledge of Microsoft Office applications.

Job Description:

Responsibilities:
  • Assists customers who wish to open an FxPro trading account.
  • Handles welcome calls/call-back requests.
  • Maintains contact with existing clients to ensure high levels of client satisfaction.
  • Provides general information in regards to FxPro platforms and services offered.
  • Informs and assists clients in relation to the use of all current and future products.
  • Provides quality and efficient live support to existing and potential clients.
  • Maintains professional internal and external relationships that meet Company’s core values.
  • Delivers service and support to customers through live chats, emails, phone calls and meetings.
  • Collects customer feedback and follows up e.g. requests for new products and services.
  • Suggests ideas and actions to develop the market.
  • Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns.

 
Benefits:
  • Competitive salary.
  • 13th salary.
  • Relocation package and visa arrangements for the employee and their family members (if applicable).
  • Medical and life insurance.
  • Provident fund.
  • Discount card for several services and products.
  • In-house gym with a personal trainer.
  • Free meals and beverages at the in-house cafeteria.

  • Company Info


    FxPro Group
    Karyatidon 1, Ypsonas
    Limassol, Cyprus
    Phone: +357 25 969 200
    Web Site: https://www.fxpro.com

    Customer Relations Officer (Japanese language)

    col-narrow   

    Job Function:

    Finance, Tax, Sales, Planning, Business Development

    Industry:

    Banking, Financial Services

    Type:

    Full Time

    Employer Type:

    Direct Hire

    Location:

    Limassol 

    Visa Sponsorship Available:

    Yes

    Restricted to Domestic Applicants?:

    Overseas applicants allowed

    English Language Requirement:

    Conversational Level

    Japanese Language Requirement:

    Native

    Posted:

    Jan 10, 2019
    col-wide   

    Job Requirements:

    • University Degree preferably in Finance or Economy.
    • Previous relevant working experience will be considered an asset.
    • Excellent command of the English and Japanese language.
    • Computer literacy with very good working knowledge of Microsoft Office applications.

    Job Description:

    Responsibilities:
    • Assists customers who wish to open an FxPro trading account.
    • Handles welcome calls/call-back requests.
    • Maintains contact with existing clients to ensure high levels of client satisfaction.
    • Provides general information in regards to FxPro platforms and services offered.
    • Informs and assists clients in relation to the use of all current and future products.
    • Provides quality and efficient live support to existing and potential clients.
    • Maintains professional internal and external relationships that meet Company’s core values.
    • Delivers service and support to customers through live chats, emails, phone calls and meetings.
    • Collects customer feedback and follows up e.g. requests for new products and services.
    • Suggests ideas and actions to develop the market.
    • Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns.

     
    Benefits:
    • Competitive salary.
    • 13th salary.
    • Relocation package and visa arrangements for the employee and their family members (if applicable).
    • Medical and life insurance.
    • Provident fund.
    • Discount card for several services and products.
    • In-house gym with a personal trainer.
    • Free meals and beverages at the in-house cafeteria.