TRIBE Support Engineer (PC Network Engineer)

col-narrow   

Job Function:

General Business, IT, Internet, Telecommunication, Sales, Planning, Business Development

Industry:

Information Technology, Telecommunications

Type:

Full Time

Employer Type:

Direct Hire

Location:

Chiyoda-ku, Tokyo, Tokyo 

Salary:

Negotiable

Salary Type:

per month

Visa Sponsorship Available:

Future possibility / Renewal

Restricted to Domestic Applicants?:

Japan only

English Language Requirement:

Basic Level

Japanese Language Requirement:

Business Level

Posted:

July 21, 2017
col-wide   

Job Requirements:

The power of the TRIBE Support service at AINEO Networks is the exemplary team of professionals in network infrastructure, security, voice over IP, software, and other enterprise and carrier grade high technology areas. AINEO both delivers on site expertise, but also runs it’s own data center so organizations can do all of their business on a secure, reliable, and cost effective cloud supported by Japan’s best techs.
The TRIBE Services Engineer (TSE) position is great for people who enjoy using their technology know-how to help others.  Not only is a TSE is well rewarded, but also has a great chance to develop additional technical and business skills.
 

Job Description:

Job Description:
  • Provide regular scheduled and spot support to select TRIBE partner clients
  • Consult TRIBE partners on systems configuration, security, migrations, and operations issues
  • Serve as an escalation support resource for IT and network-related problems as needed
  • Alert TRIBE management of potential critical situations. Monitor critical client problems to resolution
  • Interface with the partner international management or representatives to provide regular updates and reporting on issue resolution
  • Assist with troubleshooting and upgrades to the office infrastructure
  • Involvement with IT infrastructure projects, consulting when required for the AINEO Project Management team
 
Essential Skills:
  • Minimal 1 years experience in a IT department or IT services provider environment, preferably supporting companies in Japanese and some English
  • Experience with installing, maintaining, and supporting office IT infrastructure – PCs, Servers, LAN, smartphones, Routers/Switches/Hubs, etc.
  • Communication – Communicate IT problems and solutions effectively to end users and management.  Summarize activities and results effectively.  Document IT environments consistently and clearly. 
  • TRIBE Engineering is built on teamwork and working well with other professionals. TSE will need to assume team leadership responsibility as necessary to delivery partner best technology advice and know-how
 
Business level or higher spoken and written Japanese required.  English fluency a plus but not required.
 
Systems
  • Windows 7
  • Windows Server 2008, 2012 (AD, Exchange, IIS)
  • Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio)
 
Networking (Should Understand)
  • TCP/IP, DNS, DHCP, LAN, WAN, VPN
  • Switches, routers, WiFi – Basic
Preferred
  • Linux (any distribution)
  • Mac OS X and iOS devices
  • IP telephony system (any brand)
  • Virtualization (VMware, Hyper-V, Citrix, etc.)

YouTube video:


Company Info


AINEO Networks
Kanda No.4 Park Building, 1-4-4 Iwamotocho
Chiyoda-ku, Tokyo, Japan
Phone: +81-3-4550-6500
Web Site: http://aineo.com

TRIBE Support Engineer (PC Network Engineer)

col-narrow   

Job Function:

General Business, IT, Internet, Telecommunication, Sales, Planning, Business Development

Industry:

Information Technology, Telecommunications

Type:

Full Time

Employer Type:

Direct Hire

Location:

Chiyoda-ku, Tokyo, Tokyo 

Salary:

Negotiable

Salary Type:

per month

Visa Sponsorship Available:

Future possibility / Renewal

Restricted to Domestic Applicants?:

Japan only

English Language Requirement:

Basic Level

Japanese Language Requirement:

Business Level

Posted:

July 21, 2017
col-wide   

Job Requirements:

The power of the TRIBE Support service at AINEO Networks is the exemplary team of professionals in network infrastructure, security, voice over IP, software, and other enterprise and carrier grade high technology areas. AINEO both delivers on site expertise, but also runs it’s own data center so organizations can do all of their business on a secure, reliable, and cost effective cloud supported by Japan’s best techs.
The TRIBE Services Engineer (TSE) position is great for people who enjoy using their technology know-how to help others.  Not only is a TSE is well rewarded, but also has a great chance to develop additional technical and business skills.
 

Job Description:

Job Description:
  • Provide regular scheduled and spot support to select TRIBE partner clients
  • Consult TRIBE partners on systems configuration, security, migrations, and operations issues
  • Serve as an escalation support resource for IT and network-related problems as needed
  • Alert TRIBE management of potential critical situations. Monitor critical client problems to resolution
  • Interface with the partner international management or representatives to provide regular updates and reporting on issue resolution
  • Assist with troubleshooting and upgrades to the office infrastructure
  • Involvement with IT infrastructure projects, consulting when required for the AINEO Project Management team
 
Essential Skills:
  • Minimal 1 years experience in a IT department or IT services provider environment, preferably supporting companies in Japanese and some English
  • Experience with installing, maintaining, and supporting office IT infrastructure – PCs, Servers, LAN, smartphones, Routers/Switches/Hubs, etc.
  • Communication – Communicate IT problems and solutions effectively to end users and management.  Summarize activities and results effectively.  Document IT environments consistently and clearly. 
  • TRIBE Engineering is built on teamwork and working well with other professionals. TSE will need to assume team leadership responsibility as necessary to delivery partner best technology advice and know-how
 
Business level or higher spoken and written Japanese required.  English fluency a plus but not required.
 
Systems
  • Windows 7
  • Windows Server 2008, 2012 (AD, Exchange, IIS)
  • Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio)
 
Networking (Should Understand)
  • TCP/IP, DNS, DHCP, LAN, WAN, VPN
  • Switches, routers, WiFi – Basic
Preferred
  • Linux (any distribution)
  • Mac OS X and iOS devices
  • IP telephony system (any brand)
  • Virtualization (VMware, Hyper-V, Citrix, etc.)

YouTube video: