Arabic Language Customer Support

Job Overview

  • 採用企業タイプ 直接採用
  • 業種 物流 / 輸送, 卸売 / 小売
  • Salary 250,000 日本円 /月 Plus bonus twice a year
  • 英語レベル 日常会話レベル
  • 日本語レベル ビジネスレベル
  • その他の言語 Arabic native speaker
  • 国内の応募者に限定? 国内在住応募者のみ
  • ビザスポンサーシップ 条件により更新可能

About Us – Who We Are
We are ZenMarket, a global company based in Osaka serving customers all around the world. We are a diverse team representing over 15 nationalities and providing our services to the world in over 10 languages.

What We Do
We connect Japan and the rest of the world by providing a marketplace for Japanese products in over 10 languages through our ZenMarket proxy buying platform.

Why We Are Hiring
Our teams are constantly expanding, and with the recent release of our site’s Arabic language version, we are looking for energetic and outgoing customer support staff who are ready to grow with us as we bring made in Japan products to the Middle East.

About the Position
Position Title: Arabic Language Customer Support

Duties Include

  • Responding to customer inquiries
  • Coordinating with various teams to answer customer questions and solve customer problems
  • Supervising part time operators
  • Other related tasks(Translation, etc.)

Employment Type

  • Contract Employee (Full Time)
    ※Permanent employment available 3 years after joining the company. (There are many members who have become permanent employees)

Working Hours

  • 9:15 ~ 18:15
    →Two days off per week.
    Year end and new years holidays
    22 paid days off per year (Increases year over year)

Salary

  • ¥250,000+ per month (Based on previous experience and ability)
  • Bonus twice a year (June and December)

◆Benefits
・Raise once per year
・Transportation Allowance (Up to \15,000 per month)
・Overtime Pay (Paid by the minute)
・Unemployment Insurance, National Health Insurance, Worker’s Accident Insurance
・Business casual dress code(No suit required)

<Who We Are Looking For>
◆Personality
・Someone with good communications skills, with experience working in an office and brings a positive attitude to their work
・Someone excited to grow with us and ambitiously as we continue to expand
・Someone able to cooperate with people of many different ages, nationalities and backgrounds in a professional setting.

◆Must Have Skills
・Business Level Japanese(JLPT N2 or higher)
・Business Level English
・Native Level Arabic

◆Preferred Skills
・Experience working in small to medium sized companies
・Experience working in e-commerce companies or working as customer support
・Basic knowledge of HTML

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Company Information
会社プロフィール
ZenMarket is a Japanese proxy shopp... Read more >
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