Customer Support and Success Agent

MailMate
Job Expired

Job Overview

  • 採用企業タイプ 直接採用
  • 業種 インターネット, サービス業, 翻訳 / 通訳, その他
  • Salary ¥180,000 - ¥240,000 / 月
  • 英語レベル ビジネスレベル
  • 日本語レベル ビジネスレベル
  • 国内の応募者に限定? 国内在住応募者のみ
  • ビザスポンサーシップ 条件により更新可能

職務要件

Requirements:

  • Either business level English or business level Japanese.
  • Time and expectation management
  • Willingness to listen to feedback and improve
  • Common sense: The ability to put yourself into the situation and think about what you will do.
  • Listening and delivering: Being able to deliver the result after thinking 2 steps ahead.
  • Living in Fukuoka or willing to relocate to Fukuoka

職務明細書

Anticipate customer needs and help customers succeed with MailMate.

Responsibilities, but not limited to:

  • Customer support: answer customer queries, anticipate customer needs, and communicate with customers about how to use MailMate.
  • Speak with prospective customers to help them understand the product and if MailMate will be helpful to them.
  • When not doing support, helping our team with market expansion by discussing our product with potential customers.
  • Mail operations: Mail scanning, managing, forwarding, and storing customer mail.

勤務地

Japan, 福岡県福岡市博多区冷泉町2−9-1


  • This job has expired!

会社紹介

会社プロフィール

MailMate is a Fukuoka start-up chan... MailMate
  • This job has expired!

お問い合わせ

東京オフィス
東京都中央区八重洲1-7-20
八重洲口会館B2F
グローバル・ヴィレッジ・メディア内
[email protected]