Marketing Supervisor

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Job Requirements

•Bachelor’s degree in marketing, communications, or related field

•At least two years of experience in integrated marketing communications; background in hospitality or hotel marketing setting is a plus

•Strong background in digital marketing, content creation, and management

•Excellent video content creation skills

•Relevant experience in advertising, events, and PR

•Strong knowledge of local businesses and business trends

•Must speak fluent Japanese and English

•Must have effective communication skills

•Must have great attention to detail

•Must have great analytical and organization skills and creativity

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Job Description

Be part of our growing network of over 50 Hop Inn Hotels across Thailand and the Philippines and now in Japan!

We're looking for a Marketing Supervisor to join our team.

Responsibilities:

As Marketing Officer, you will recommend and implement approved marketing strategies to ensure the achievement of revenue and room night sales goals. You will primarily develop and execute digital marketing strategies, create and share engaging content on the brand’s official social media pages, optimize online channels, and manage brand reputation online.

 

People

Develop and maintain great working relationships with key clients, guests, vendors, and internal / external contacts

 

Financial

• Assist in the preparation of the hotel marketing plan
• Develop and recommend programs to increase hotel occupancy by maximizing customer awareness and building customer relations to promote customer loyalty
• Prepare monthly reports to analyze market trends

 

Guest Experience

• Provide guests with information to enhance guest experience
• Connect with guests through effective social media content creation and management
• Work closely with the Graphic Designer to create engaging hotel collaterals in compliance with brand standards
• Handle guest inquiries

 

Responsible Business

• Work closely with the media and local organizations to ensure constant exposure for the hotel
• Collaborate with KOLs to promote the hotel to target audiences
• Create, develop, and recommend special events to showcase the hotel to potential clients
• Assist in working with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity
• Recommend improvements to marketing activities and work/coordinate with other departments
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

 

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