Hotel Receptionist Staff


Job Overview

  • Employer Type Recruiter / Dispatch / Temp Agency
  • Industry Tourism / Travel / Hospitality
  • Salary ¥260,000 - ¥300,000 / Month (Bonus (twice a year) and salary raise (once a year)
  • English Level Business Level
  • Japanese Level Business Level
  • Other Languages The other language abilities can also be advantageous
  • Restricted to Domestic Applicants? Overseas applicants allowed
  • Visa Sponsorship Yes

Job Requirements

  • Business level of Japanese (N2-N1) and English
  • Work experience in the hotel and or food and beverage industry
  • Customer service ability or experience
  • The other language abilities are also highly advantageous
  • Teamwork skills are highly appreciated
  • Versatility and open-mindedness

Job Description

1. The main responsibilities are:

  • General front desk or reception related duties
  • Check-in and check-out duties
  • Response to the inquiries of customers
  • Reservation duties for the accommodations including hotel, office, and residence
  • Restaurant concierge services
  • General inspection of the facilities

2. Once the candidates join the company, they will undergo one month of in-depth training to gain a full range of experience from front desk to backyard work.

3. The senior staffs will carefully teach you from the beginning. We will also conduct role-playing sessions for customer service, so you may boost up your confidence when it comes to the real-life work situation.


  • Workplace saving (NISA) that's worth of 5000 Yen/month
  • Social insurance including unemployment insurance, worker's compensation, health insurance, pension, etc.
  • Unform is provided
  • Retirement allowance (for those who have worked for 3 years or more)
  • Company-owned recreation facilities (Kyoto, Kamogawa, Karuizawa, etc.)
  • Tokyu Harvest Club is available
  • External training of Franklin Covey 7 Habits is available
  • Overseas training (2016: Hawaii, 2017: Paris, 2018: Paris)
  • In-house events (BBQ, Ishigaki Island diving, cherry blossom viewing, etc.)
  • Club activities (marathon, golf, futsal, skiing, diving, surfing, etc.)





Roppongi, Minato City, Tokyo, Japan

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Contact Us

Tokyo Office
C/O Global Village Media
1-7-20-B2 Yaesu, Chuo-ku, Tokyo
[email protected]