Operations Analyst

Job Expired

Job Overview

  • Employer Type Direct Hire
  • Industry Internet, Service Industry, Translation / Interpretation, Other
  • Salary ¥180,000 - ¥240,000 / Month
  • English Level Fluent
  • Japanese Level Business Level
  • Restricted to Domestic Applicants? Japan only
  • Visa Sponsorship Future possibility / Renewal

Job Requirements

Improve MailMate’s ability to deliver a good product and acquire new customers by operating the day-to-day operational tasks required of the business. This includes a willingness to jump into any part of our business as needed to help solve problems and keep everything running smoothly.


  • Either business level English or business level Japanese.
  • Time and expectation management
  • Willingness to listen to feedback and improve
  • Common sense: The ability to put yourself into the situation and think about what you will do.
  • Listening and delivering: Being able to deliver the result after thinking 2 steps ahead.
  • Previous operational experience is not a requirement.

Job Description


  • Monitor key monthly performance indicators across sales, marketing, and support.
  • Ensure Mail operations are done correctly and on time.
  • Track and follow up with teammates about key initiatives and participate in key initiatives when able to do so.
  • Engage customers and learn about their use cases to help MailMate understand key customers’ use cases.


Japan, 福岡県福岡市博多区冷泉町2−9-1

  • This job has expired!

Company Information

Company Profile

MailMate is a Fukuoka start-up changing the way people manage their mail in Japan. Our mission is to help Japan digitize its paper footprint by accessing physical mail via the cloud. MailMate also offers virtual... read more about MailMate
  • This job has expired!

Contact Us

Tokyo Office
C/O Global Village Media
1-7-20-B2 Yaesu, Chuo-ku, Tokyo
[email protected]