- Employer Type Direct Hire
- Industry Internet, Service Industry, Translation / Interpretation, Other
- Salary ¥180,000 ~ ¥240,000 / Month
- English Level Business Level
- Japanese Level Business Level
- Restricted to Domestic Applicants? Japan only
- Visa Sponsorship Future possibility / Renewal
- Either business level English or business level Japanese.
- Time and expectation management
- Willingness to listen to feedback and improve
- Common sense: The ability to put yourself into the situation and think about what you will do.
- Listening and delivering: Being able to deliver the result after thinking 2 steps ahead.
- Living in Fukuoka or willing to relocate to Fukuoka
Anticipate customer needs and help customers succeed with MailMate.
Responsibilities, but not limited to:
- Customer support: answer customer queries, anticipate customer needs, and communicate with customers about how to use MailMate.
- Speak with prospective customers to help them understand the product and if MailMate will be helpful to them.
- When not doing support, helping our team with market expansion by discussing our product with potential customers.
- Mail operations: Mail scanning, managing, forwarding, and storing customer mail.