General Manager Osaka

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Job Description

Company: CRCC Asia

Location: Osaka, Japan

Position:  General Manager – Osaka

Reports to: Japan General Manager

Start date: March 2020

Schedule: Full-time, 9:30 to 18:00 Monday to Friday (must be prepared to accept that there are regular occasions when a task is required to be performed outside of normal working hours)   

Introduction to the role:

As our internship programs in Asia continue to impress our participants, university partners, and government education authorities, CRCC Asia’s Japan General Manager and the Director of Program Operations is looking for a committed and motivated young professional to become our General Manager for the new Osaka Internship Program which will be preparing for it’s second summer in operation.

The multifaceted role combines:

• Operating an office and program team in Osaka
• Partnership building/Business Development with relevant organisations in the Osaka area
• Program management including direct contact with participants on the CRCC Asia Osaka program
• HR, Finance and Operational Management

The position offers a unique professional opportunity related to a variety of fields including higher education, international education, career development, international relations, travel and tourism.

Requirements:

• Minimum Bachelor’s degree education, preferably in a business related field
• Proven leadership/project management experience (minimum 2 years)
• Organization skills with acute attention to detail, ability to multitask and prioritize duties in a dynamic work environment
• Understanding of CRCC Asia business model, company culture, and internship programs
• Flexible and adaptable to ever changing situations and demands
• Previous experience/knowledge of the Osaka city area
• Fluent English and preferably fluency in Japanese or N2 level
• Existing right to work in Japan

Additional Attributes:

• Experience in study abroad, education and/or consulting fields highly desirable
• Diligent self-starter able to work towards deadlines
• Strong knowledge of Japanese business codes, culture & customs
• Ability to multitask, think logically and provide quick decisions on problem solving situations

Tasks and responsibilities:

• Business development
  • Establish relationships with partner organizations for the placement of interns
  • Develop and implement strategies to source partnerships for internship placements
  • Explore a variety of industries in order to meet the demand for internships
  • Responsible for the Osaka operations and staff, including development of the team, selection of the local service providers, managing office budgets
  • Attend events, seminars and conferences to promote and develop CRCC Asia’s brand in Osaka
• Program management
  • Develop a calendar of cultural, social, business and community outreach events
  • Provide pastoral care to participants during their program, issues may range from logistical or cultural support to emergency situations
  • Work with University Partnership Managers to ensure program adheres to the requirements of bespoke or customised programs
  • Monitor and maintain CRM system to ensure placement progress, incidents, and events reporting for participants is kept up to date
• HR management
  • Alongside the CRCC Asia senior management team  determine staffing requirements and plan temporary workforce in advance for peak/off peak season
  • Alongside the CRCC Asia senior management team conduct training and onboarding process for new employees / trainees
  • Ensure compliance to local laws & company wide processes
  • Implement team building activities and create a friendly and hardworking team ethos
  • Support for global / company-wide projects - including writing blogs on Osaka-specific topics
• Financial management
  • Build, manage and maximise office, program and operational budgets alongside the CRCC Asia finance team

Benefits:

• Working for a company that truly values internal meritocracy! Most of the senior positions in the company are with employees who have grown and developed with the company throughout the years
• Access to your own Professional Development Budget
• Annual Incentives
• Annual leave on your Birthday, so you can truly celebrate!
• Option to work from any CRCC Asia office - such as US, UK, China, Japan, Korea, and Vietnam

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