Front desk staff at International Luxury Hotel Chain @ Tokyo

株式会社foredge

Job Overview

  • Employer Type Recruiter / Dispatch / Temp Agency
  • Industry Tourism / Travel / Hospitality
  • Salary ¥229,500 - ¥300,000 / Month (Raise: Once a year, bonuses: Twice a year *Estimated annual bonuses in total: 3 months worth of salary)
  • English Level Business Level
  • Japanese Level Conversational Level
  • Restricted to Domestic Applicants? Japan only
  • Visa Sponsorship Future possibility / Renewal

Job Requirements

- Japanese: JLPT N3 or equivalent
- English: Business level
- A person who have 1 year or more experience in the front desk position at any hotel, or accomodation facility.
- A person who have strong communication skills and value teamwork.
- A person who possess a curiosity towards new technologies and demonstrate a proactive attitude towards learning.
- A person who can intuitively understand customer needs and find joy in fulfilling them.


Job Description

Depending on your ability, for example, you will be responsible for the following tasks , but not limited to these.
・Handling check-in/check-out procedures
・Processing reservation orders
・Providing telephone support
・Offering in-house information
・Guiding guests to rooms
・Overseeing luggage storage
・Maintaining cleanliness in check-in counters, luggage carts, and staff rooms.
Salary, Working hours, etc
・Location: Japan / Tokyo
・Salary: 229,500 yen/month or above *6,500 yen(+tax) worth meal allowance will be decucted automatically
・Raises and bonuses
  -Raise: Once a year
  -Bonuses: Twice a year *Estimated annual bonuses in total: 3 months worth of salary
・Commuting allowance: Fully covered (based on the company's designated commuting route)
・Hours: Monthly variable working hours system
  ex: 6:30-15:00, 8:00-16:30, 9:00-17:30, 10:00-18:30, 13:00-21:30, 14:30-23:00, etc. (all includes a 1-hour break)(Some sections may involve overnight shifts)
・Annual Holidays:106 days
 Other holidays
  - Special holiday: 12 days *It will expire within a year.
  - Annual paid leave: 10 days (first year) *It is mandatory to take at least 5 days within a year among this annual paid leave(the lest can be saved up to two years).
  - Congratulation/condolence leave
  - Pre/post-birth maternity leave
  - Childcareleave etc.

Benefits

[Annual Leave, Overtime, Pension, Maternity/Paternity Leave, Child Care Leave, Annual Health Check, Transportation Allowance, Social Insurance, Company Cafeteria / Lunch Allowance]

• Social Insuarance (Employees' Pension Insurance, Health Insurance, Employment Insurance, Workers' Accident Compensation Insurance)
• Full reimbursement of transportation expenses (based on the company's designated commuting route)
• Health checkups (twice a year)
• Provision of uniforms and lockers
• Employee cafeteria
• Discount for domestic and international stays at Hyatt hotels based o n years of employment.
• Indoor smoking allowed (there is a smoking booth)
• Internal training and e-learning programs
• Membership in the welfare club 'Lilo Club,'
• Employee appreciation festival
• Award System
• Summer family party
• Year-end-party
• Employee recreation, etc.

 

 



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Contact Us

Tokyo Office
C/O Global Village Media
1-7-20-B2 Yaesu, Chuo-ku, Tokyo
[email protected]