Job Overview

Employer Type Direct Hire
Industry Service Industry, Tourism / Travel / Hospitality
Salary ¥250,000 - ¥350,000 / Month (Bonus available - twice a year)
English Level Business Level
Japanese Level Business Level
Restricted to Domestic Applicants? Japan only
Visa Sponsorship Future possibility / Renewal

Job Requirements

English communication skills.
Able to communicate in Japanese. *N2 holder.
Age limit applies (age limit range: up to 59 years old)
*Age restriction applies because the retirement age is 60
Experience, educational background, and qualifications are not required.
Preference will be given to those with experience living and traveling overseas as guest service personnel or overseas sales development personnel.
Preference will be given to those with hotel work experience, marketing experience, or revenue management experience.

Advantegous / Welcome Skills and Attributes

Positive and bright thinker
Enjoys interacting with people
Energetic and passionate
Experience in luxury hotels, business hotels, inns, pensions, guest houses, travel, tourism, leisure, etc. preferred
Experience in hospitality, sales, retail, brand shops, apparel, miscellaneous goods, restaurants, food and beverage, cafes, etc.

Job Description

This job involves working at the front desk of a city hotel, Hotel Continental Fuchu, with a total of 117 rooms, including the main building and new building.

We will be forming a new project team to utilize the hotel's appealing food as a tool to attract more inbound tourists from overseas.

Even if you have no experience working at the front desk, we welcome anyone who enjoys customer service and can interact with people in a cheerful manner.

Specific work content

Check-in/check-out
Reservation reception
Telephone support
Handling customer requests
Room management
Refining each OTA and developing overseas initiatives
Planning and implementing inbound marketing initiatives using the website and SNS
Revenue management
Group accommodation arrangements

Work will be assigned based on experience.

If you have experience in hotel business, marketing, or revenue management, we are looking for you to take on important work with discretionary authority.

In addition, we will give preference to those who have experience living and traveling overseas as guest service personnel or overseas sales development personnel.

Features of Hotel Continental Fuchu

Our hotel has a directly managed farm in Aomori. We raise and breed thoroughbreds, use the compost from the farm to grow completely pesticide-free and chemical-free vegetables and herbs, and raise egg-laying chickens. We also harvest wild mountain vegetables and wild plants. These ingredients are sent directly to our hotel and served to guests in our directly managed restaurant and at banquets, making this a hotel with a focus on food.

Our company culture is to pursue and practice a unique hospitality that is not found in other hotels, and we provide salary increases and promotions to employees, regardless of whether they are full-time employees or part-timers, depending on their abilities and spirit. Our hotel's general manager originally started as a part-timer, and we believe that the more motivated you are, the more you will be able to perform at our hotel.

We are looking for people who are eager to learn and acquire the essence of hospitality in the hotel industry, which is expected to continue to grow in the future.

Working hours

Shift system
①9：00～18：00
②15:00～9:00
*120 minute break for late-night shift workers

Salary

Monthly salary: 250,000 yen to 350,000 yen
* Determined based on experience and ability.

Bonus available (twice a year)
Salary increases available
Meal allowance available (5,000 yen)

Holiday

Two days off per week Other shifts: 8 days off per 4 weeks, 4 days winter vacation, 4 days summer vacation
10 days of annual paid leave after 6 months

Treatment/Benefits

Complete social insurance (employment insurance, industrial accident insurance, health insurance, welfare pension)
Summer/winter vacation system
Special leave system for congratulations or condolences
Congratulations or condolence money system
Bonuses
Retirement allowance
Transportation expenses (up to 30,000 yen)