Custom Programs Resident Director

Job Description

Position Title           Custom Programs Resident Director (multiple positions)
Status                           Full-time, temporary onsite (some evenings and weekends) and/or part-time, temporary onsite

Location                     Osaka, Japan

Supervisor               Program Director, CET Japan

Contract Dates      Some flexibility within range April 2025 –July 2025

____________________________________________________________________________________

Salary

The monthly salary for the full-time position is ¥ 300,000 – ¥ 350,000 commensurate with experience. Part-time compensation is commensurate with the full-time equivalent.

Position Description

The Custom Programs Resident Director (CPRD) will plan and implement customized programs developed specifically for various universities in the United States. The initial assignment will be for one term with a possible extension based on upcoming enrollment and satisfactory performance.

Attributes of the ideal CPRD candidate are strong leadership skills, flexibility, dedication, and enthusiasm for working with students and for cross-cultural exchanges.

Candidates are advised that this is a time-consuming, challenging position.

Position Details

CPRD responsibilities include but are not limited to the following:

Program Operations & Implementation

• Contribute all program planning, including finalizing all excursions, guest lecturers, housing, health and safety preparations and other logistics
• Attend student activities and excursions, including those that occur on evenings and weekends
• Adhere closely to CET custom program policies and procedures
• Coordinate student and faculty arrivals
• Handle appropriate funds and work according to a budget
• Maintain office hours and meet frequently with students to serve their needs

Student and Faculty Advising and Support

• Conduct orientations and serve as on-going resource for questions relating to health and safety, housing, language, and culture
• Maintain a high level of visibility and accessibility to students and faculty leaders
• Respond to emergencies and incidents, managing messaging and communication while collaborating with local and US-based staff

Communicating and Collaborating with Headquarters and Osaka-based Staff

• Collaborate closely with Osaka-based Residential and Academic staff, particularly on student issues and program planning that utilizes cross-program resources
• Maintain close working relationship through regular office hours, weekly team meetings, and effective written and verbal communication
• Maintain close communication with headquarters regarding any student, partner, or staff issues that arise
• Utilize Terra Dotta to review student reports and file detailed incident reports
• Offer effective responses to issues identified in program evaluations
• Write a detailed final report one month after the end of each custom program, identifying challenges and suggesting solutions

We’re looking for…

• Advanced proficiency in Japanese and English
• Candidates must have an ability to communicate to local service providers and emergency personnel in Japanese
• Candidates must have an ability to give nuanced presentations and facilitate difficult conversations with both students and faculty in English
• Significant experience living, working, and/or studying in Japan, preferably in Osaka
• Bachelor’s degree, in any field
• Professional experience working with students and/or travelers, preferably in a US-Japan cross-cultural context
• Professionalism with strong management and organizational skills
• Cultural sensitivity and a commitment to cross-cultural exchanges
• Ability to establish and maintain positive professional relationships and communicate effectively with colleagues, students, staff, and partners
• Excellent time management skills and ability to manage conflicting priorities
• Ability to take initiative and use good judgement when solving problems
• Experience with Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and Terra Dotta preferred
• Willingness to serve in different roles and work evenings and weekends
• When custom programs are operating, be on call in case of an emergency, 24 hours a day, 7 days a week
• Patience, flexibility, positive attitude, and a sense of humor

To Apply

Qualified candidates should complete our application form and upload the following materials:

• Cover letter
• Résumé or curriculum vitae

In the application form, select “Custom Programs Resident Director - Japan” in the drop-down menu.

Applications missing any of these components will not be considered. The successful completion of a background check, including professional/academic references, is required for this position.

Application deadline: We encourage applicants to send their materials as soon as possible and before our best consideration deadline on January 15, 2025