Store & Sales Staff at GU (Tokyo). Use your language skills and join a great team.

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Job Requirements

• Able to work 4 days a week or more

Language:

• Business level Japanese

Ideal candidates:

• Eager to learn about apparel and customer service
• Passionate about fashion
• Interested in self-growth
• Enjoy working collaboratively in a team

Advantegous

• Preference given to those available on weekends

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Job Description

GU is looking for individuals with retail and apparel experience! GU offers an opportunity to contribute to creating a store that delights the local community while working as a team.  GU is well-known for having a culture of mutual appreciation among staff.

Job Information

Position: Semi Full-Time or Part-Time Store & Sales Staff

Salary:

• Hourly wage: ¥1,400–
• Commuting allowance available (per regulations)
• Promotion and pay raise systems available (per company policy)
• Bonuses: Twice a year  (April, October, per company policy)

Location:
Various locations in the Tokyo area including:

Central Tokyo Area
Ginza Branch
5-7-7 Ginza, Chuo-ku, Tokyo
1 minute walk from Ginza Subway Station

Marronnier Gate Ginza Store
5F, Marronnier Gate Ginza 2, 3-2-1 Ginza, Chuo-ku, Tokyo
4 min. walk from "Yurakucho" station on each line, 2 min. walk from "Ginza 1-chome" station on Yurakucho line

Okachimachi Branch
Okachimachi Yoshiike Bldg. 5F & 6F, 3-27-12 Ueno, Taito-ku, Tokyo
Short walk from JR "Okachimachi Station" North Exit

Shibuya Store
B1F-3F, 32-13 Udagawa-cho, Shibuya-ku, Tokyo
Walking distance from Shibuya Station on each line

Seibu Shinjuku Pepe Store
Seibu Shinjuku Pepe 5F, 1-30-1 Kabukicho, Shinjuku-ku, Tokyo
Directly connected to Seibu Shinjuku Station on the Seibu Shinjuku Line

Bic Camera Shinjuku East Exit Store
Bic Camera 7F, 3-29-1 Shinjuku, Shinjuku-ku, Tokyo
Directly connected to Shinjuku 3-chome Station, Exit A5

Shinjuku Flags Store
7-8F Flags, 3-37-1 Shinjuku, Shinjuku-ku, Tokyo
Short walk from Southeast Exit of Shinjuku Station on JR Line

Ikebukuro East Exit
1-26-9 Minami Ikebukuro, Toshima-ku, Tokyo
1 minute walk from the East Exit of Ikebukuro Station on each line

Tokyo Central Area
Asakusa ROX 3G
Asakusa ROX 3G 2F, 1-26-5 Asakusa, Taito-ku, Tokyo
1 minute walk from Tsukuba Express Asakusa Station

Akiba Trim Store
4F Akiba Trim, 1-6-5 Kandasakumacho, Chiyoda-ku, Tokyo
Right next to the central ticket gate of JR "Akihabara" station

Wangan Area
Diver City Tokyo Plaza
Diver City Tokyo Plaza 4F, 1-1-10 Aomi, Koto-ku, Tokyo
3 min. walk from Tokyo Teleport Station on the Rinkai Line

Work Schedule & Hours:

• 7:00 AM to 11:00 PM
• 4 days a week or more, 6–8 hours per day
• Minimum 100 hours per month
• Work schedules can be adjusted upon consultation.

■ Long-term Part-time (Early Shift/Late Shift):

Part-Time:

• Early Shift: 07:00–16:00
• Late Shift: 16:00–23:00
• At least 2 days per week, 2 hours per day or more
• Less than 100 hours per month

■ Full-Time:

• 07:00–23:00
• 6–8 hours per day
• Please consult for 4–5 days per week.
• 100 hours or more per month

Path to Full-Time Employment
GU offers a system for semi-regular (full-time) employees to step up to full-time positions. With opportunities for promotion and pay raises every three months, this is a rewarding position in which you are grow.

Key Responsibilities

• All aspects of store operations including: offering excellent customer service, sales, cashier operations, product organization and restocking, and assisting with fitting room needs.
• Approach customers who seem to need assistance, and actively respond to their needs, such as helping them find the perfect fit, color, or material.
• Enjoy the rewarding moments when customers smile or express gratitude for your service.

Benefits

• Opportunity for full-time employment
• Employee discounts
• Commuting allowance (per regulations)
• Promotion and pay raise system (4 times a year)
• Overtime pay
• Social insurance (per regulations)
• Paid leave system
• Maternity and childcare leave
• Training programs

Team Collaboration:
We value teamwork and find it important to understand each team member's strengths and work together to create a welcoming shopping environment. Tasks such as tidying displays, restocking inventory, and arranging creative displays are carried out as a team, aiming to build a store loved by the local community and known for enhancing lives through fashion.

Your opinions matter
From inventory selection and store layout to service methods and efficiency improvements, GU encourages individual suggestions, such as “What if we tried this?” Customer feedback is actively shared with both the store and GU’s headquarters. These efforts are clearly reflected in evaluations every three months, providing tangible recognition for your ideas.

Additional Details:

Orientation Training:
Before starting, you’ll participate in an orientation to help you get acquainted with the role and your team, ensuring a smooth start.

Express Yourself Through Fashion:
Do you enjoy working in style by mixing and matching GU’s trendy items? Nail art, piercings, and hair dye (within company guidelines) are permitted.

Application / Interview Process:

[1] Apply Online
↓
[2] Interview (at the location)
↓
[3] Job Offer

Interviews are conducted at the store and last about 30 minutes. You’ll be asked questions like:

• "What kind of work have you done in the past?"
• "What’s an experience you’ve worked hard for?"
• "How would you like to work here?"

We’ll discuss your preferences to ensure a supportive environment. Please bring a resume (no photo required) and a pen to the interview. Resumes will not be returned.

 

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