Operations Coordinator

Job Requirements

What are the MINIMUM job requirements and preferred qualifications

• Language requirements (Japanese or English level)
• Does the applicant have to be currently living in Japan or do you accept applications from overseas residents that wish to work in Japan?
• Visa requirements?
• Education, licenses, certificates, physical requirements, work days/hours

Job Description

Key Responsibilities:

• Operational Excellence: Manage client shipments end-to-end, ensuring seamless, cost-effective solutions.
• Stakeholder Engagement: Collaborate closely with stakeholders, nurturing relationships that uphold our high standards of service.
• Strategic Reporting: Analyze shipper/client performance, provide insightful market intelligence, and identify potential sales leads to drive business forward.
• Standards and Compliance: Master various operational systems (Cargowise, Logixboard, Microsoft Office suite) and uphold our company's branding, marketing, and accounting standards.

Who Should Apply?

• Enthusiastic people, with problem solving mindset.
• Fluent in Japanese and English, with excellent communication and customer service skills.
• Proven ability to multitask, prioritize tasks effectively, and deliver results under tight deadlines.
• A self-motivated, positive individual with a continuous improvement mindset.

What We Offer:

• An exhilarating role with direct impact on the company's growth and market position.
• The opportunity to grow with the company and potentially lead a team in the future.
• A culture that values customer service, results, and quality.
• A competitive package, commensurate with your experience and expertise.

Be Part of Our Success Story:

This is more than a job – it’s a chance to be at the forefront of an exciting industry, driving change and delivering value. If you are passionate about making a difference and ready to step into a role that challenges and rewards in equal measure, we would love to hear from you.