Operations Manager (In-person / Hybrid)

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Job Description

Job Summary:

The Operations Manager will play a key role in ensuring smooth and efficient business operations across the organization. This role oversees day-to-day operations including  Accounting, IT, and Office Administration, and cross-department projects, helping to drive coordination, accountability, and process improvement across teams.

You will act as the project manager and operational lead for these divisions, guiding their work, ensuring alignment with company goals, and supporting successful project execution. While the position is primarily focused on operations, a basic understanding of accounting and finance processes will be helpful for collaboration with the Finance team.

This is an exciting opportunity to join a fast-growing, international company of 150+ team members and play a key role in building scalable systems and efficient workflows.

Typically, this person will be working at the Tokyo Academics office in Nishiazabu, during regular business hours (10 AM – 7 PM Japan Standard Time) and may occasionally visit schools, vendors, and partners as needed. Hybrid arrangements are available.

 

What you will work on:

• Oversee day-to-day operations including Accounting, IT, and Office Administration to ensure efficiency and high-quality delivery
• Act as the project manager for these divisions, guiding teams, monitoring timelines, and ensuring successful completion of initiatives
• Provide people management and coaching to team members within the divisions you oversee, ensuring clarity of responsibilities, accountability, and professional growth
• Coordinate and streamline operational processes between departments to improve communication and collaboration
• Support the Finance team with basic accounting coordination, including expense tracking, invoicing, and vendor management
• Implement and optimize operational systems, tools, and workflows for improved productivity and scalability
• Collaborate with leadership to set and monitor operational KPIs
• Maintain compliance with company policies and support operational documentation
• Drive continuous improvement projects across divisions to enhance overall company performance

 

Our ideal candidate has/is:

• A Bachelor’s degree in Business Administration, Operations Management, or a related field
• At least 5 years of experience managing medium to large teams
• At least 5 years of professional experience in operations, administration, or project management roles
• Basic accounting or finance knowledge, with the ability to coordinate effectively with the Finance team
• Strong project management skills, with the ability to lead, guide, and coordinate the work of multiple divisions
• Fluent English proficiency
• Japanese proficiency (would be an advantage)
• Excellent organizational and problem-solving abilities with a focus on execution
• Exceptional communication and interpersonal skills

 

Benefits:

• Competitive compensation package, including a performance-based bonus biannually
• Compensation is commensurate with experience
• 20 days of paid time off per year
• Visa sponsorship and relocation support (if needed)
• Join a rapidly growing company with opportunities for career progression and diversification
• Autonomy to implement ideas and have a significant impact

 

Work hours:

• 40 hours/week
• Working in-person/hybrid from 10 AM to 7 PM Japan Standard Time

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Company Video

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