Social Media Community Manager – Regulated Industry / 日英バイリンガルの在宅ソーシャルメディアコミュニティマネジャー募集中

Job Expired

Job Overview

  • Employer Type Direct Hire
  • Industry Advertising / PR / Marketing
  • Salary 16-18 USD / Hour negotiable
  • English Level Business Level
  • Japanese Level Business Level
  • Restricted to Domestic Applicants? Overseas applicants allowed
  • Visa Sponsorship No

We are looking for an experienced Social Media Community Manager in or near Japan!

ICUC is searching for a dedicated community manager to join the social team within a multinational organization in the regulated industry. The right candidate will help our client through their digital transformation and become a trusted resource for social media best practices and process accuracy with the full support of our agency in their corner!

The ideal candidate will be agile, quick-thinking, and excited to take on the challenge in a remote work environment.  


  • Supporting with monthly editorial content planning and post scheduling. 
  • Daily monitoring of the company’s social media accounts through Sprinklr. 
  • Assessing inbound messages and user profiles before engagement. 
  • Drafting responses with the support of a pre-approved response book and other sources. 
  • Collaborating with different functions (Marketing, Communications, Science, HR, Legal) on response approvals and response book update. 
  • Preparing monthly data analysis reports on content and engagement performance.    


  • Minimum 2 years of professional experience in social media management, hands-on with social platforms (Twitter, Facebook, LinkedIn, Instagram, YouTube etc.) natively and through social media management tools such as Hootsuite, Sprinklr, Social Studio, etc.  
  • Experience with social media analytics and reporting on performance. 
  • Experience in external communications and/or copywriting. 
  • Degree in Marketing, Communications or related field 
  • Fluent English and native Japanese speaker, additional languages are a bonus! 
  • Familiar with digital marketing tools (Google Suite, CRM, email marketing, online review platforms). 
  • Reliable high-speed internet with no data restrictions.  
  • A current PC/laptop (tablets/smartphones are not compatible with our platforms) that can conduct video and audio calls.  

Desired skills:

  • Advanced Excel user. 
  • Excellent written and verbal communication and engaging presentation skills. 
  • Resourcefulness and research skills. 
  • Copywriting and an aesthetically inclined eye. 
  • Excellent analytical skills. 
  • Strong time management with the ability to multitask and prioritize. 



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Company Information
Company Profile
ICUC is a leading social media management agency providing: community management, content moderation, social listening services, review management and insights services. We currently have 200+ global and national brands within our portfolio and we’ve been... Read more >
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Contact Us

Tokyo Office
C/O Global Village Media
1-7-20-B2 Yaesu, Chuo-ku, Tokyo
[email protected]