Technical Support/IT Support/PKG Implementation (Public SL Division)

Yudai Humanity Co., Ltd.

Job Overview

  • Employer Type Recruiter / Dispatch / Temp Agency
  • Industry Other
  • Salary ¥200,000 - ¥300,000 / Month (Salary negotiable depending on experience Monthly salary: 200,000 - 300,000 yen Salary increase: once a year (July) Bonus: twice a year / previous year results: approx. 4 months (closing bonus may be paid)
  • English Level Not necessary
  • Japanese Level Business Level
  • Restricted to Domestic Applicants? Japan only
  • Visa Sponsorship Future possibility / Renewal

Job Requirements


  • Experience in IT industry (any number of years)
    *We are looking for candidates who are able to travel and relocate in the future due to career development.


Job Description

You will be stationed at a municipality (help desk) and will be responsible for receiving inquiries on a daily basis and providing initial response to hardware failures. You will learn system operation gradually and be able to conduct minor investigations and responses. There are several experienced staff members in the company, and the environment is conducive to the execution of work and improvement of skills. Through the implementation of the work, you will acquire public business knowledge, product knowledge, system implementation knowledge, and customer support skills, and will gradually rotate to higher level work.

Working hours:
9 :00~18:00 (8 hours of actual work)

Average monthly overtime hours: 12.8 hours ◎Overtime pay: 100% (in increments of one minute)

Trial period: 2 months (no change in treatment during the trial period)

Holidays and Vacations
2 days off per week - Saturdays, Sundays, and national holidays *Saturday work may be required on weeks with national holidays, year-end and New Year holidays, paid vacations (summer recommended), congratulation or condolence leave, special leave, childcare leave, nursing care leave, leave upon joining the company (up to 3 days), disaster leave (5 times per year, maximum 5 days)* 122 days off per year

Health insurance, employee pension, unemployment insurance, workers' accident compensation insurance

Benefits and Welfare
Dormitory and company housing system, Employee Shareholding Association (with incentive) Celebration, condolence and visitation allowance system, General welfare group term insurance, Retirement allowance system (defined contribution pension system), Property accumulation savings system, In-house club circle activity support, Health insurance union, Benefit Station welfare service, Labor union, Retirement and reemployment, EAP (counseling) Service, In-house training, Correspondence courses, Support for self-development, Travel expenses for returning home, Support for relocation, Temporary allowance for moving expenses, Support for congratulation, condolence or visitation, In-house or external training, Support for purchasing books, External technical training participation expenses, Study session instructor fees [Company pays a certain amount of rent (*in-house rules apply)]
If commuting is difficult, we offer a "rental company housing system" and the company will pay a portion of your rent (individuals pay 20,000 to 30,000 yen per month). (Individuals pay 20,000-30,000 per month.)
*Internal approval is required for the use of various systems and training programs.

Assumed work location details
6-10-1 Roppongi Hills Mori Tower 35F, Roppongi Hills, Minato-ku, TokyoThe type of employment is either working at our development center (outsourced contract) or at the client company (onsite contract / temporary staffing contract).

Selection Process
Document screening, aptitude test (*takes about 10 minutes), one or two interviews, informal offer


日本、東京都港区六本木6−10−1 六本木ヒルズ 森タワー

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Company Information

Company Profile

私たち、株式会社雄大ヒューマニティーは、日本で言われてきた『三方よし』の考え方を大切に、“海外国籍(外国人)の人材の確保や教育を考えられている企業様”“日本で働きたいとお考えられている海外の方々”それぞれに、適切なソリューションを提供しております。 Recruitment 『外国人人材紹介』 企業様には、海外国籍(外国人)の方々を、海外の方には日本の企業様をご紹介致します。海外国籍(外国人)の方を採用する際は、まず取得、在留資格や在留期間を確認する必要があります。日本人を雇用するときとは違う手続きがございますので、そのサポートを行います。... read more about Yudai Humanity Co., Ltd.
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Contact Us

Tokyo Office
C/O Global Village Media
1-7-20-B2 Yaesu, Chuo-ku, Tokyo
[email protected]