Job Overview
- Employer Type Direct Hire
- Industry Tourism / Travel / Hospitality
- Salary ¥1,500 / Hour (Free ski pass provided/Recreational allowance)
- English Level Business Level
- Japanese Level Not necessary
- Restricted to Domestic Applicants? Overseas applicants allowed
- Visa Sponsorship Future possibility / Renewal
Job Requirements
- Reading, writing and speaking English at business level or an everyday conversational level if Japanese speaker
- General computer operations skill
- Driver’s License is a must
- Attention to details
- Organizational skills
- Patience and calm
- Problem solving skills
- Interpersonal skills
- Having AED Certification / First aid skill certification is advantageous
- Standard working days are 5 days per week, occasionally up to 6 days per week
- A valid Japanese working holiday visa or working rights
Job Description
NISADE is engaged in the management and operation of various condominium hotels and villas from its own buildings. We are looking for night shift front desk staff for Hirafu, Rusutsu & Furano for the winter season.
Night auditor is expected to serve as a front desk attendant after reception hours which is from 10pm until 7am the next day. He or she will also serve as an auditor for the daily guest ledger. Main responsibilities are to record, summarize and compile information for the hotel financial records and to endorse any requests and/or cases that requires immediate action by Duty Manager or Hotel Manager. And they are also responsible for assisting guests with their overnight request.
Key Responsibilities:
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Understand and knows how to perform check in and check out procedures
- Respond to guest complaints, requests, and emergencies after reception hours
- Post room charges and taxes to guest accounts
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into RMS system
- Handle overnight emergencies, in the event of a medical emergency with a guest, a facilities alarm fault, and others
- Other duties as assigned by supervisor
Benefits
- Staff accommodation available
- Language friendly environment
- Discounts on some resort services and winter activities
- Unique work environment
- Support and advice throughout your stay with us
- Access to snowboarding each morning, meaning no powder day missed!
- Staff Accommodation rent starting at 0yen!
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Location
Hirafu, Kutchan, Hokkaido, Japan