Job Overview
- Employer Type Direct Hire
- Industry Tourism / Travel / Hospitality
- Salary ¥5,000,000 - ¥9,000,000 / Year
- English Level Business Level
- Japanese Level Business Level
- Restricted to Domestic Applicants? Overseas applicants allowed
- Visa Sponsorship Future possibility / Renewal
Job Requirements
- Minimum 3 years’ experience in hotel management or similar role
- Exceptional customer service skills to provide customer satisfaction
- Fluent / Native level Japanese
- Proven leadership abilities
- Excellent computer skills, including the ability to efficiently prepare presentations, budgets, and other documents as necessary for use/reporting
- Competitive and can work under pressure
- Flexible on schedule and is willing to be on call
- Have experience with hotel management systems like PMS/RMS
- Familiar with the hotel facilities, from unit types / machine rooms / tenant space to exterior equipment
- Bachelor’s degree in Hospitality, Hotel and Restaurant Management, or another managerial relevant field
- Standard working days are 5 days per week, might up to 6 days per week
- Driver’s license
Job Description
The Hotel Manager oversees the overall day to day operations of hotels in Niseko. Their job entails overseeing every aspect of the hotel to ensure smooth operations and maximum profit. The Hotel Manager performs their daily tasks and assists the Hotel Director in supervising their staff to ensure customer satisfaction is increased by improving the hotels’ standard operational procedure. The Hotel Manager also need to coordinate with the relevant departments that are involved with properties’ marketing and maintenance, any changes and/or decisions discussed between the Hotel Manager and the relevant department are required to be reported to the Hotel Director accordingly.
Key Responsibilities
- Assisting the Hotel Director for the interviewing, orienting, and training of hotel/properties staff to ensure maximum revenue for management
- Assisting the Hotel Director to organize a training programs to enhance the job skills and performance of hotel personnel
- Liaise with the Sales and Marketing staff to develop and implement strategies for growing the business
- Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations in re, Maintenance, Owner Liaison, Housekeeping Team, & Accounting Team
- Monitor the account receivable, payable, and purchase requisitions of each hotel department by providing a budget report for Hotel Director’s approval
- Receiving a monthly update on Management Association & PNL reports from accounting department
- Inspect hotel cleaning / linen to check available stocks and determine the need of stocking with housekeeping manager assistance
- Customer services checking point, Hotel Manager must always ask for feedback from staff and guest and reporting it monthly to Hotel Director
- Conducting reporting and meeting with Hotel Director accordingly
- Ensure actions and decisions reflect the NISADE values, and to lead by example to ensure that all subordinates performance is in line with the company’s standards
- To propose a strategic planning for the hotel covering short- and long-term goals which will improve the hotel’s revenue and quality of service
- Other duties as assigned by supervisor
Benefits
- Working in a friendly and successful team environment
- Recognition program for your talents and contribution
- Employee discounts to some resorts and activities
- Unemployment insurance, worker's compensation insurance, health insurance, and welfare pension insurance are available
- Average of 120 days off per year
- One-time Winter Recreational Allowance of 30,000yen
Image Gallery
Location
3-chome-２-190-6 Yamada, Kutchan, Hokkaido, Japan
