Job Overview
- Employer Type Direct Hire
- Industry Tourism / Travel / Hospitality
- Salary ¥1,600 - ¥2,650 / Hour
- English Level Business Level
- Japanese Level Not necessary
- Other Languages Chinese and/or Japanese languages a benefit
- Restricted to Domestic Applicants? Overseas applicants welcome
- Visa Sponsorship No
Job Requirements
- Excellent presentation, communication and interpersonal skills.
- Strong desire to be part of a united team and community.
- Excellent attention to detail
- Excellent time management skills & ability to adapt & personalize treatments to guest's concerns.
- Ability to remain calm under pressure and great problem solving skills.
- English required
- Japanese, Mandarin and other languages a plus
- Ability to take part in the local community, be respected and trusted by community stakeholders
- Physically capable of handling a full season of work in one of the snowiest places in the world!
Job Description
YOUR 2026/27 WINTER STORY STARTS HERE!
We are building our next incredible team for the upcoming season. At HTM Niseko, we believe the ultimate winter experience is built on hard work, great customer service, and fantastic teamwork.
Whether you are a hospitality pro, a customer service star, or looking to step into your very first ski season, we have a role for you. If you take pride in the finer details and bring a positive attitude, you’ll fit right into our nakama (仲間 - team).
Great perks, lifelong friends, and an unforgettable winter await.
Job Description
A range of positions are available, including;
- Front Desk and Reservation staff at one of Hotels or auxiliary services
- Food and Beverage chefs and attendants at our restaurants, cafe or central kitchen
- Driving roles, guest facing or staff service
- Back office roles including Marketing, IT Support and Staff Accommodation
- Many more! 100+ positions in total.
Job Particulars
Pay Rate
- ¥1,600 - ¥2,650 per hour - Varies based on position, experience and language.
- 25% overtime allowance for hours worked above prescribed working hours for the month.
- 25% late night allowance for work between 10pm and 5am.
Employment Period
- Mid/late November 2026 - start/mid April 2027.
- Shorter term contracts available for some positions.
- Fully paid training at the start of the season.
Hours
- Generally 5 days per week, around 40 hours per week.
- Hours will vary through the season depending on business levels with less hours at the start and end of the season and occasional overtime during peak periods.
Job Benefits
Lift Passes
- A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
- If you do not need a pass, you will be offered a bonus payment.
Travel Support Bonus
- ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.
Subsidised Accommodation and Staff Shuttle
- Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
- For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.
Free Ski & Snowboard Lessons
- Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)
Discounts on HTM's services
- Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.
Image Gallery
Company Video
Location
044-0080, Hokkaido, Kutchan, 11 3-chōme Nisekohirafu 1 Jō

