How to Japan

The Weird Catch-22 When You Move To Japan… Getting a Japanese Phone Number

Finding a job in Japan as a foreigner comes with its own set of challenges, and one of the biggest hurdles is communication. Whether you’re actively searching for work, preparing for interviews, or settling into a new role, having a local phone number and a reliable payment method is necessary to communicate with companies that want to hire you to work. But depending largely on where you are, luck and timing, you might find it really hard to get a Japanese phone contract with the big telecoms, KDDI, SoftBank, DOCOMO and Rakuten. Here’s why you need to get a Japanese SIM as soon as possible and how to get one if you’ve been singled out by the big telecoms companies.

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Employers Expect a Local Number, but it’s not always easy to get

Japanese employers prefer candidates they can easily contact, and many application forms will have a requirement to fill in the phone number part. If you don’t have a Japanese number, it’s going to be tough. Many job applications require a Japanese phone number, and employers often reach out via phone calls or text messages for interview scheduling and follow-ups. Having a local number signals that you are serious about working in Japan and ready to engage professionally.

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But when I first moved to Japan I was without a local phone number for over a month because the phone companies didn’t want to give me a contract. Of course it’s easy to call this a kind of prejudice, but for the companies it totally makes sense because so many foreigners leave early, taking the contracted phone with them without paying down the contract. This is a big headache for the companies so they frequently don’t want to offer the same deals or even anything to newcomers to Japan.

So other local providers like Mobal have started contracting the use of the networks of the big telecoms companies, but offering more affordable contracts or PAYG (Pay As You Go) SIMs to make it much easier for foreign visitors and residents to get a local number and data.

Access to Job Search Platforms & Apps

Many job listing websites and apps in Japan require a local phone number for registration. Employers using sites like ours here at Jobs in Japan frequently ask for a Japanese number to verify accounts. Additionally, messaging apps like LINE are widely used for professional communication and verifying with a number is required to unlock advanced features. Some employers even prefer scheduling interviews and sending updates through LINE instead of email. Without a Japanese SIM or eSIM, you might find yourself unable to apply for jobs or missing key communications.

Boosting Your Credibility as a Candidate

A local phone number shows employers that you are integrated into the Japanese system and plan to stay. In a competitive job market, demonstrating that you have already set up essential services like a phone plan can work in your favor. It reassures employers that you won’t face logistical issues that could delay your employment.

Navigating the Challenges of Getting a SIM Card

how to get a japanese phone number

Setting up a Japanese phone number isn’t always straightforward. Traditional phone carriers often require long-term contracts, proof of residence, and even a Japanese credit card. This can be frustrating for newcomers, especially those on working holiday visas, student visas, or those still in the job-seeking phase. Getting a credit card can be really difficult and some banks will make it difficult to get one until you have been a resident of Japan for quite some time. You can’t win! You need a credit card to get the phone, and you can’t get the phone unless you have a credit card!

Mobal also has a payment card (MobalPay) that will help you in your early days in Japan to get access to online payments and make your life a lot easier.

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Making Life in Japan Easier

With a local SIM card, you can stay connected for job opportunities, navigate daily life with translation and map apps, and network effectively. Pairing that with a reliable payment method ensures you can manage expenses without unnecessary complications. By taking these steps early, you’ll set yourself up for a smoother job-hunting experience and a more seamless transition into life in Japan.

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Peter Lackner

Peter Lackner is the Managing Partner at JOBS IN JAPAN and has had management-level positions at major job boards in Japan including: CareerCross.com, GaijinPot, CareerEngine and JOBS IN JAPAN.

Running a job board gives Peter the opportunity to work with employers and job seekers every day and find out why some are successful and others are not.

Peter is active in the ETJ (English Teachers in Japan organization), various English School owner groups and currently on the Board of Directors of the Tokyo Association of International Preschools.

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